Privacy Policy

Last Updated: March 12, 2025

1. Introduction

This Privacy Policy outlines how [MUSHI] (the “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit [mushiworld.com] (the “Site”), make a purchase, or engage with any of our services (collectively, the “Services”).

We value your privacy and are committed to protecting your personal data. This Privacy Policy describes our data collection practices, how we use and safeguard the information you provide, and your rights regarding your personal data.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other operational needs. When we make changes, we will revise the "Last Updated" date and post the updated policy on our Site. If material changes are made, we may provide additional notice as required by law.

We encourage you to review this Privacy Policy periodically to stay informed of how we handle your personal information.

3. Information We Collect

We collect various types of information depending on how you interact with our Services. This includes information you provide directly, information collected automatically, and information obtained from third parties.

A. Information You Provide Directly

When you use our Services, we may collect:

• Contact Information: Name, email address, phone number, shipping address, billing address.
• Order Information: Payment details (processed securely through third-party providers), order history, transaction details.
• Account Information: Username, password, security questions, preferences, and other authentication credentials.
• Customer Support Communications: Any messages, inquiries, or interactions with our support team.

You may choose not to provide certain information, but this may limit your ability to access specific features of our Services.

B. Information Collected Automatically

When you visit our Site or use our Services, we may automatically collect:

• Device and Usage Information: IP address, browser type, device type, operating system, referring website, time spent on our Site, pages viewed, interactions with Site elements.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, and personalize user experience.
• Location Data: Approximate location based on your IP address or device settings.

C. Information from Third Parties

We may receive information from third parties, such as:

• Payment Processors: Payment confirmation, fraud prevention measures.
• Shipping and Fulfillment Partners: Delivery tracking and logistics support.
• Marketing and Advertising Partners: Engagement data from advertising platforms to improve marketing effectiveness.
• Social Media Platforms: Information you choose to share when engaging with our content.

We treat all information obtained from third parties in accordance with this Privacy Policy.

4. How We Use Your Information

We use the personal information collected for the following purposes:

• Order Fulfillment: Processing payments, managing shipping and delivery, handling returns and exchanges.
• Customer Support: Responding to inquiries, providing assistance, resolving complaints.
• Service Improvement: Enhancing our website, personalizing user experience, analyzing customer behavior.
• Marketing and Promotions: Sending promotional emails, newsletters, special offers (only with your consent).
• Legal and Security Compliance: Detecting and preventing fraud, complying with regulatory obligations, protecting our rights and users.

We do not use your personal data for purposes incompatible with those listed in this Privacy Policy.

5. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist with order processing, payment handling, website hosting, data analytics, advertising, and customer support.
• Business and Marketing Partners: Partners who provide promotional or targeted advertising services.
• Legal Authorities: If required by law, court order, or to protect our legal rights, we may disclose information to law enforcement or government agencies.
• Corporate Transactions: If our business is involved in a merger, acquisition, asset sale, or other corporate restructuring, personal information may be transferred to the involved parties.

We require third-party service providers to adhere to strict confidentiality and security standards when handling your personal information.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies to:

• Recognize returning users and remember their preferences.
• Improve website performance and user experience.
• Conduct analytics and measure engagement.
• Deliver personalized advertisements.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our Site. For more details, visit Shopify’s Cookie Policy.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request corrections to inaccurate or outdated information.
• Right to Deletion: Request the deletion of certain personal data, subject to legal retention requirements.
• Right to Object or Restrict Processing: Request that we limit how we use your information in certain cases.
• Right to Data Portability: Request a transfer of your data to another provider where applicable.
• Right to Opt-Out of Marketing: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us. We may require identity verification before processing certain requests.

8. Data Security and Retention

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is entirely secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

9. Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal data from minors. If we learn that a minor has provided personal data, we will take appropriate steps to delete it.

10. Third-Party Links and External Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

If you access our Services from outside the United States, please note that your information may be transferred and stored in the United States or other jurisdictions where our service providers operate.

By using our Services, you acknowledge that your information may be processed in countries with different data protection laws than your own.

12. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Any changes will be posted with an updated "Last Updated" date. If significant changes occur, we will provide additional notice as required by law.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.

This Privacy Policy is effective as of the "Last Updated" date above.